Digital Customer Experience Management

We provide enterprises with expert direction and advanced technology to address every part of the digital CEM journey. From deeply understanding the customer experience management definition as it relates to your business to providing a fitting digital customer experience management software, as well as offering expert CEM consulting.

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Business Process Automation

Do you want to improve your business' overall workflow and accomplish more noteworthy proficiency? Do you want to adjust to changing business needs and diminish human mistakes? Be it in sales, management, operations, supply chain and human resources. We got your back.. We help your business bypass the expensive costs associated with human errors and inefficiencies.

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Web/Mobile Application Development

We take special care for customized web development, which are tailored to the client’s precise business requirements. We deliver incorporating rich internet applications combining our solid cross-vertical experience, technological expertise, latest trends and an inbuilt strategic framework based development methodology.

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ABOUT US

iTweak Technologies provide strategy, design, integration and support services to public and private sector clients for Digital Customer Experience Solutions and Business Process Automation.

WHERE WE ARE

At this stage of our business growth, we have proved our strong willpower to be leaders in the industry by obtaining customers, delivering and supporting the product or service contracted for and making our clients happy. Among the key questions we have answered affirmatively at this stage are:

o Can we get enough customers, deliver our products, and provide services well enough to become a viable business?

o Can we expand from that one key customer or pilot production process to a much broader sales base?

o Do we have enough money to cover the considerable cash demands of this start-up phase?

WHO WE ARE

We are a dedicated team, equipped and ready to provide solid technical delivery of well-architected innovative digital systems that provide exceptional digital customer experiences. The value we bring to our clients is driven by our belief that well aligned technology based on platform-centric approach increases flexibility while reducing the ongoing costs of digital projects. Guess what…we’ve got happy people here!

WHY ARE WE DOING THIS

Simple! We are doing this to help your organisation ultimately win and keep its customers happy because we understand that online interaction and communications has changed many things, but certain underlying key principles remain – the experience is all about the customer, the offer and the journey they have in finding, engaging and transacting with your organization. Achieving this is our pride…It feels great too!

‎Strongly determined to be the formidable leader in the DIGITAL CUSTOMER EXPERIENCE industry, delivering VALUE and CAPACITY to our clients like no other.

We are positioned to deliver working technological solutions that enhance DIGITAL CUSTOMER EXPERIENCE to make online customers happy and automate BUSINESS PROCESSES to smoothen business operations

Our definitions of the word RESULT reflect what we offer and what we consider our core essence of business. We pop a bottle of Champaign when we deliver Happiness, Value, Capacity, and Satisfaction.

I told you, it’s fun to be here!
CUSTOMER EXPERIENCE
96%
BUSINESS AUTOMATION
98%
BESPOKE WEB/MOBILE APPLICATION
98%
CUSTOMER ENGAGEMENT OPTIMIZATION
96%
SUPPORT
99%

OUR CLIENTS

CONTACT US

16 Afolabi Aina Street, Allen, Ikeja Lagos, Nigeria

info@itweaktech.com

234 803 808 8596

234 706 379 1533

234 703 423 4339